The Regional Association of West Quebecers (RAWQ) is committed to protecting the personal information of its residents, employees, and all individuals who interact with us. In accordance with Quebec’s Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), we take appropriate steps to ensure that personal data is collected, used, and stored responsibly and transparently.
What We Collect
We may collect personal information such as your name, address, phone number, email address, or other details needed to deliver services, or respond to inquiries.
How We Use Your Information
Your information is used for specific, identified purposes, such as processing requests, communicating with you, or providing public services. It may also be used to meet obligations under municipal, provincial, or federal law.
Consent
We collect personal information with your knowledge and consent, except where authorized by law. You may withdraw your consent at any time, subject to legal or contractual restrictions.
Use of Cookies and Website Tracking
Our website may use cookies and other technologies to improve user experience and analyze traffic. You can manage or disable cookies in your browser settings.
Third-Party Service Providers
In some cases, we may share limited personal information with trusted third-party service providers (such as web hosting providers or contractors) to assist with service delivery. These providers are obligated to comply with privacy laws and safeguard your information.
Privacy Impact Assessments
We conduct privacy impact assessments for any new digital projects, systems, or services that involve the collection, use, or storage of personal information, as required by Law 25.
Security and Retention
We take appropriate security measures to protect personal information from loss, unauthorized access, or misuse. Information is retained only as long as necessary to fulfill the purposes it was collected for or to meet legal requirements.
Your Rights
You have the right to access your personal information, request corrections, and ask for the deletion of your data where applicable. You may also withdraw your consent at any time.
Contact Us
If you have questions or concerns about your personal information, or if you wish to exercise your rights, please contact our Privacy Officer:
Alina Holmes
Director General & Privacy Officer
Email: ed@westquebecers.ca
Last updated: August 9, 2025